Return & Exchange Policy

We want you to be completely happy with your products. If you are not satisfied you may return or exchange the item, providing it meets the following criteria:

  • Item must be returned within 30 days of invoice date
  • Items must not be worn, altered, washed, or damaged in any way
  • Item must be returned with original packaging and in a resalable condition
Faulty items

All goods returned as faulty will be inspected for a manufacturing defect. If deemed faulty, a full refund or exchange will be given. We will refund in full the cost of the product provided you have proof of purchase, without this we can only offer exchanges for the same product. Shipping will not be refunded unless the goods were sent in error.

Clearance Items

Clearance Items cannot be returned unless faulty

What to return:
  • Your return authorization number – please call to attain 1300 785 786
  • All of the product and its parts
  • All the of the packaging
  • A copy of the Invoice/Receipt
  • Your contact details

Send all returns to:

Returns & Exchanges
6 Park RoadOakleigh
VIC 3166

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